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Mysql databases can be backed up by doing the following: 1. Go to 'backup', under the...
After suspension, my databases are not workingIf you are getting the following message; "Error establishing a database connection", this is a...
Am I able to create my own error pages?Yes. On any hosting account with us, you are able to create / change your error pages. Please see...
Are there any limitations if I choose to publish with FrontPage?Yes. There are limitations on FrontPage, as it can create problems. We have outlined some of the...
CRON LimitWe always try to ensure that everyone get s a fair share at using the CRON for your scripts....
Caching for WordPressThere are many reasons why you should use a caching plugin. One of them is that it saves...
Can I change my MX Records?Yes, you may change your MX records at anytime. Please follow the outlined steps below:MX...
Do you have Database Limits?Yes. All shared hosting accounts do have a limit on databases. Not having limits on databases...
Do you support IMAP?IMAP has quickly become a very used protocol for checking emails. We certainly do support it on...
Do you support catchall email addresses?At this time we don't support catchall email addresses. The reason for this is because they can...
Does my hosting account have a file count (inode) limit?All hosting accounts / providers have some sort of file count limit. The file count limit to...
FFMPEG Support?FFMPEG support isn't provided on shared hosting. You would need to obtain a VPS hosting account...
Firewall BlockedFrom time to time customers can get blocked by a firewall. Below is a quick guide on how to get...
How can I change my domain name?Changing your domain name is easy. However,This will incur a small fee you must own the new...
How can I check my email via a web browser?Accessing your email via a web browser is known as "WebMail", this is one of the more handy tools...
How can I view my site before propagation?Previewing your site is simple. Please view below the link that you will need to use, please...
How do I backup my entire site in Cpanel?Entire accounts can be backed up by doing the following: 1. Go to 'backup', under the...
How do I block an IP address using cPanel?If you want to prevent an IP address or a whole range of IP addresses from accessing your site,...
How do I disable directory listing?Disabling directory listing is an important. By removing access to the list of files within your...
How do I enable SSI?Enabling SSI (Server Side Includes) isn't complicated. However, there a few things that you need...
How do I enable statistics?Enabling statistics is easy and streamlined. Simply follow the below steps, and you will be all...
How do I install FrontPage Extensions?Installing FrontPage Extensions is not allowed on linux shared hosting platform
How do I modify the inbox size within cPanel?When you successfully create mail account in cPanel, the default quota will be assigned to the...
How do I obtain Raw Access Logs?Raw Access Logs are logs that are going to give you the most information about your sites...
How do I protect the php.ini file from being viewed online?The php.ini file is an important file in any website. It gives the configuration of the website...
How do I remove the Ideacube Hosting welcome page?Removing the Ideacube hosting welcome page is easy and quick. However, you will need to follow...
How do I repair and optimize tables In PHPMyAdmin?Sometimes when your database gets too large it slows down your site. So we suggest optimizing it...
How do I restore a MySQL database?Restoring a database can be complex if you're not sure how to do this. However, below is a quick...
How do I setup Outlook Express?Please follow the outlined Outlook Express configuration process, and you will be up and running...
How do I upgrade my account?Upgrading your account can be easily accomplished by submitting a support ticket via our online...
How do I use browser based FTP?Browser based FTP is commonly used when you are unable to install a FTP program. Below is the...
How do to make SSI (Sever Side Includes) work on my account?Server Side Includes is a great way to include files. Below is how to get your SSI...
How many emails can I send from my account?We understand that emailing is important. However, these limits are in place to ensure that other...
How many files can I keep in a folder?The Linux default is 1,000 files can be held within a folder before the results that appear in...
How to add a new domain onto my account?dding a new domain name is simple. However, there are a few steps involved.Point your domain name...
I am unable to send emails to Yahoo! and/or they are being delayedGreylisting is a feature that Yahoo has started to employ to protect itself against spammers....
I can’t seem to see any statistics for my site?Yes, that's correct. By default, all the statistics software is disabled. You will need to enable...
Internal Error 500This is a common error, normally caused by one of the below listed problems. Each of which can be...
Is mod_rewrite enabled on my hosting account?Yes. mod_rewrite its an essential part of any hosting account, thus all accounts are mod_rewrite...
My FTP is really slow or disconnects?There is verity of reasons why this could happen. However, we will see if we can get the simplest...
My ISP blocks port 25, what can I do?Most ISP's nowadays block port 25, as it's used for mass mailing. If you're on one of those ISP's...
Server Resource LimitsYes. There are some limits that you should be aware of. Please review them closely, as they are...
What is the maximum MySQL connections?The maximum concurrent connections on shared hosting is set to 25. This is done to ensure that...
What is the maximum size of an attachment can I send?The maximum size of an attachment that you are able to send is 50 MB, anything larger, and the...
What should the CGI Permissions be?To run a CGI based application, you will need to ensure that you have the correct settings for...
When will my domain start working?This process generally takes 24-48 hours to complete. Most of the time, it happens faster....
Where do I upload my WordPress theme?Uploading your WordPress theme isn't complicated, as long as you have the right tools. Below, we...
Where do I upload my website files?When starting a new account, it can be quite complex to get going. Thus we have made this...
Why am I unable to login to my cPanel or Webmail?Verify your account Login details twice, if you have typed it correct. Dont copy paste user names...
Why am I unable to set privileges in PHPMyAdmin?This is due to the way that cPanel is configured. PHPMyAdmin is only a tool for editing .sql...
Why are my FrontPage Extensions not working?FrontPage Extensions can easily be corrupted. We have outlined below a few of the things that can...
Why are my images not showing up?There are a few reasons why your images might not display in the web browser. Below is a outline...
Why doesn’t my site show up in search engines?For many of us, being listed in search engines is important. However, while results in some...
WordPress how to change domains?There are a few steps that you will need to take to go ahead and get the domain changed.How to...
WordPress www and non-wwwWordPress by default, supports www or non-www, but not both. However, this can be changed within...
