IMAP has quickly become a very used protocol for checking emails. We certainly do support it on all our hosting accounts. However, there are a few things that are required by it, you can see them below:
1. You must have port 143 open
2. Limited amount of connections*
* If you have a large amount of IMAP connections, you may run into problems as we do impose IMAP limits on all clients that connect using it to our shared servers. However, you may also use POP3 which doesn't have such strict standards if you do hit this limit.
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